Dispatchers dial up pressure on city over depleted ranks
January 27, 2022
The Boston Police Department ‘completely and totally fell down on hiring.’
dispatchers
Boston 911 worker decides it’s time to call it quits
February 13, 2022
At understaffed Boston 911 call center, too many workers are hanging it up. The ranks of the call-takers alone have fallen from more than 60 down to about 45.
